This position is an integral part of the company’s Sales and Customer Service Team and will interact with customers on a daily basis. Some occasional travel is required. The best candidate will possess a company oriented attitude. We’re looking for someone passionate and optimistic about doing great things, yet experienced enough to push through challenges.
Requires basic knowledge of automotive suspension
Manage, maintain and grow current assigned accounts
Responsible for answering product and technical questions via telephone and emails
Follow up on sales leads and make cold calls to potential customers
Enter new customer information into system, or update existing customer information
Process orders, forms and payments
Responsible for initiating RMA requests and other sales, technical and customer service functions
Attend Automotive events and shows as determined by Sales & Marketing Manager. Travel will be required
Research required information using available resources
Perform top quality work within required deadlines with minimal to no supervision
Must have strong verbal and written communications skills
Must be reliable with a friendly attitude and strong work ethics
Must be comfortable with being on the phone and solving consumer issues
Able to multi-task, follow through and stay focused
Willingness to work cooperatively across all departments to provide the best possible customer service experience
Proficient using MS Office: Microsoft Outlook, Word and Excel: Internet and other online resources
Basic data entry skills
Experience in the use of Sage 100 ERP is a plus.
Preferred Field Experience: 2+ Years
The Sales Representative is required to complete the essential responsibilities above to be competent in this position. We are a small company that forged a big place in our market. If you are motivated, dedicated, and proactive you will be successful.
Additional Salary Information: Base annual income starting at $40k plus earned commission
The Hotchkis Sport Suspension advantage is improved handling for your performance car, SUV or truck. We go a step further giving you the additional advantage of convenience and product longevity with the inclusion of all necessary heavy duty installation hardware. This ensures our products live up to what performance magazine articles have described about Hotchkis Sport Suspension: "Install on Saturday, drive on Saturday!"