We are seeking a Technical Advisor with Specialization in Automotive Transmission Diagnosis. 10 years experience in the automotive repair and our transmission rebuilding industry is required. The proper candidate will have extensive knowledge in transmission diagnosis and automotive electrical systems as well as experience operating numerous current scan tools. The position involves fielding calls from our customer base for products under warranty that are experiencing issues. The proper candidate will have the ability to help diagnose over the phone and determine the best course of repair for the customers vehicle. This is a highly technical position for someone with a passion for automotive repair. Technicians not possessing the proper experience should not apply as we are seeking an individual that is highly trained.
Skills: Automotive Engine Diagnosis (10 years experience as described above), ability to work over the phone with a positive attitude and helpful demeanor, strong listening and persuasion skills, ability to work online with computers and a basic phone system. Ability to document details and helpful information for team members and customers.
This position is in our Maryland location but Remote location employees will be considered on a case by case basis. This is a full time position Monday - Friday and provides a competitive salary, full benefits as well as 401 k and paid sick leave.
About Powertrain Products Inc
We distribute and warranty remanufactured,used and surplus engines,transmissions,transfer cases,and differentials for all light duty car and truck applications