This position involves contact with many people outside of KYB.  As such, the TSM is required to sign the KYB confidentiality and non-compete agreement.

Overnight travel varies by territory size and the number of customers in the territory.  Three plus years of experience working in the automotive aftermarket preferred.  A college degree is preferred.  This position requires a minimum of a high school diploma or GED from an accredited organization.  General computer and Microsoft Office skills are required.

A KYB Territory Sales Manager must possess outstanding sales ability, organizational, interpersonal and communication skills.  KYB strives to become our customer’s best supplier so it is critical in this role to be customer friendly, available and responsive to their needs.  Additional skills needed to perform these duties includes: Excellent PC skills (Power Point, Excel), be mechanically inclined, analytical, resourceful, demonstrate active listening capability, accept responsibility, have excellent time management skills, be enthusiastic and assertive as well as persistent in a positive way.

Conducting training (with some evening events) is an important function of this position.  A candidate must be able to be comfortable and convey KYB material in front of service provider and parts professional personnel in a convincing manner.  Training proficiencies include product knowledge, ride control technology, vehicle service, marketing and sales.

The TSM is responsible to develop and manage a specific business plan tailored to every major account in their area.  All plans/goals will be set at the beginning of the fiscal year.  Progress will be recorded weekly by the TSM and monitored by his/her Regional Manager.  Performance reviews will be conducted to measure and guide the associate.

The TSM is responsible for managing a sales strategy for his/her territory, generally spending approximately 40% of his/her time working with distributors and 60% of his/her time developing a network of service providers.

The TSM is responsible for helping assess and manage the distributor’s inventory.  The purpose is to have the right part numbers available through the distributor and minimize annual stock returns.  This includes scheduling regular updates, reviewing new number releases and part numbers on stock returns.  Periodically the TSM assists in placing or re-arranging KYB product at the customer’s location.

Supervisory Responsibilities/Direct Reports:

This position does not have any subordinate associates reporting to it.

Difficulty of Work:

The Territory Sales Manager is the primary point of customer contact.  Communication, customer satisfaction, addressing and resolving customer issues on an “as needed” basis is a critical aspect of this position.  As such the Territory Sales Manager’s actions and professional communication skills have a direct impact to KYB and are vital to the success of this position.

Responsibility:

The Territory Sales Manager is encouraged to utilize all means within the scope of each customer’s established business plan to maintain and earn additional business.  However, any additional support, discounts, incentives or offers beyond the existing contractual agreement must be pre-approved by the Regional Manager.

An account of all activities, communications, opportunities, obstacles and competitive information is to be reported to the Regional Manager and included in the weekly report.

A Territory Sales Manager is prohibited from entering into any financial arrangement unless pre-approved by the Regional Manager.

Personal Work Relationships:

The Territory Sales Manager works with multiple departments and divisions within KAC in addition to outside vendors, direct customers, service providers and various parts professionals.  Each relationship.

Physical Effort:

This position must be able to travel and or drive for extended periods of time and lift at least 50 lbs and be able to perform typical warehouse and product inventory placement duties with or without reasonable accommodations. 

Working Conditions:

In addition to field work and overnight travel, a quiet home office environment or work space is required.